FAQ

At Carpet Kings, customer satisfaction is one of our primary goals. This is why for every single cleaning work we do, we strive to provide the best service possible. We aim to exceed our customer’s expectations at all times.
Aside from home cleaning, do you offer cleaning services to offices and warehouses, too?

Yes. Carpet Kings specialize in residential and commercial cleaning. We cater to homes, rest houses, offices, warehouses, shops, restaurants, and other commercial units.

What specific services do you provide?

We offer the following services:

  • Carpet Cleaning
  • Upholstery Cleaning
  • Window Cleaning
  • Air-duct cleaning
  • Dryer Duct Cleaning
  • Car Seat Cleaning
  • Outdoor Furniture Cleaning
  • Trash Removal

 

In case you have other cleaning request not mentioned above, let us know and we will come to an agreement considering your requests and requirements.

Can I trust the cleaners or staff that you will send to my address?

Yes. To ensure that all our employees are honest, dependable, and trustworthy, we perform rigorous background evaluations, extensive screening, and interview process. It is important to us that our customers will feel comfortable and secure throughout the cleaning project.

Do we sign a contract?

For one time cleaning service, contracts are not required.

 

For recurring or regular cleaning services, customers will be asked to sign a contract to bind the agreement between Carpet Kings and them. Furthermore, recurring cleaning services are given discounted rates, depending on frequency of the cleaning project.

Do you have weekend, holidays, and emergency appointments?

For weekends and holidays, be sure to book in advance, so we can schedule and send a cleaning staff to your address during your preferred date and time. For emergency cases, it will depend on the availability of our cleaners, but we will do our best to cater to all our customers.

Does someone need to be present while you clean the house or office?

Not necessarily. We will make prior arrangements with you so that our staff can provide the cleaning service to your property with or without a person in charge. 

Yes. Carpet Kings specialize in residential and commercial cleaning. We cater to homes, rest houses, offices, warehouses, shops, restaurants, and other commercial units.

We offer the following services:

  • Carpet Cleaning
  • Upholstery Cleaning
  • Window Cleaning
  • Air-duct cleaning
  • Dryer Duct Cleaning
  • Car Seat Cleaning
  • Outdoor Furniture Cleaning
  • Trash Removal

In case you have other cleaning request not mentioned above, let us know and we will come to an agreement considering your requests and requirements.

Yes. To ensure that all our employees are honest, dependable, and trustworthy, we perform rigorous background evaluations, extensive screening, and interview process. It is important to us that our customers will feel comfortable and secure throughout the cleaning project.

For one time cleaning service, contracts are not required.

For recurring or regular cleaning services, customers will be asked to sign a contract to bind the agreement between Carpet Kings and them. Furthermore, recurring cleaning services are given discounted rates, depending on frequency of the cleaning project.

For weekends and holidays, be sure to book in advance, so we can schedule and send a cleaning staff to your address during your preferred date and time. For emergency cases, it will depend on the availability of our cleaners, but we will do our best to cater to all our customers.

Not necessarily. We will make prior arrangements with you so that our staff can provide the cleaning service to your property with or without a person in charge.

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